Homelessness & Domestic Violence Help FAQs

Crisis House helps individuals and families in East County San Diego facing homelessness, domestic violence, and financial crisis. Below are answers to common questions about getting help, the services we connect you to, and how to support our work.

Need help now? Call us at (619) 444-1194 or fill out our contact form. If you are in immediate danger, call 911.

Homelessness Help in East County San Diego

What homelessness services are available in East County San Diego?

Help available includes housing navigation, case management, food assistance, hygiene kits, mental health support, and enrollment in benefits like CalFresh and Medi-Cal. Crisis House connects clients to these services directly and through partner agencies across San Diego County. Learn more about our خدمات المشردين.

How can I get emergency housing assistance in San Diego?

Call 2-1-1 San Diego or contact a local provider like Crisis House. An intake worker will assess your situation and refer you to emergency shelter, hotel vouchers (when available), or crisis housing programs. To start with Crisis House, call (619) 444-1194 or use our contact form.

What should I do if I become homeless in San Diego?

Start by contacting an access point such as 2-1-1 San Diego or a trusted community organization. Keep your important documents with you, ask about emergency shelter, and request case management to help you move into temporary or permanent housing. Our guide, I’m in Crisis, Where Do I Start?, walks through the first steps.

How does rapid rehousing work?

Rapid rehousing helps people move quickly out of homelessness and into stable housing through short-term rental assistance, move-in support, and case management. Crisis House offers rapid rehousing for survivors of domestic violence who are experiencing homelessness. See our خدمات العنف المنزلي و خدمات المشردين.

What documents do I need to apply for housing assistance?

Bring what you can. Missing documents should not stop you from seeking help. Commonly requested items include:

  • Photo ID (if available)
  • Social Security card
  • Proof of income (if any)
  • Proof of homelessness or housing instability
  • Birth certificates for household members (if available)

How can I help someone experiencing homelessness?

Connect them to local resources like Crisis House, share the 2-1-1 San Diego number, donate hygiene kits or essentials, or volunteer with a local outreach program.

Domestic Violence Support in San Diego

If you are in immediate danger, call 911. For confidential support any time, call the National Domestic Violence Hotline at 1-800-799-7233.

What are the signs of domestic violence?

Signs can include physical injuries, isolation from friends or family, controlling behavior, financial restriction, verbal threats, and fearfulness around a partner. If this sounds familiar, our خدمات العنف المنزلي team can help.

Why don’t domestic violence survivors just leave?

Leaving is often complex and dangerous. Survivors may face safety risks, financial dependence, housing insecurity, emotional trauma, and concerns about children or custody. Support and a safety plan make leaving more achievable.

Can I get housing assistance if I am leaving an abusive relationship?

Yes. Survivors of domestic violence may qualify for emergency shelter referrals, transitional housing, and rapid rehousing through Crisis House and other DV providers in San Diego County. Learn more about our خدمات العنف المنزلي.

What resources are available for domestic violence survivors in San Diego?

Resources include emergency shelter referrals, 24/7 crisis hotlines, counseling, legal advocacy, and housing assistance through community organizations and county-funded providers.

Community Resources in East County San Diego

Where can I get food assistance in East County San Diego?

Food help is available through local food pantries, community distribution sites, countywide food banks, church-based programs, and organizations like Crisis House.

How do I apply for CalFresh in San Diego?

You can apply online through the state benefits portal, by phone, or with help from a community organization that offers application and document support. Crisis House can help eligible clients enroll.

What community resources are available in East County San Diego?

East County offers food assistance, housing support, mental health services, employment programs, and crisis intervention through local nonprofits, county programs, and partners like Crisis House.

نبذة عن دار الأزمات

What is Crisis House?

Crisis House is a nonprofit serving East County San Diego that provides crisis intervention, housing support, and wraparound services for individuals and families in need. Read more about our mission.

Who does Crisis House serve?

Crisis House serves individuals and families experiencing homelessness, housing instability, and domestic violence throughout East County San Diego. Through programs, community partnerships, and resource referrals, we help people reach safety, stability, and self-sufficiency.

Does Crisis House provide emergency shelter?

Crisis House does not operate an emergency shelter. We can, however, connect individuals and families to homeless shelters, domestic violence shelters, and other emergency housing resources in San Diego County.

Does Crisis House help children and youth?

Yes. Our Camp HOPE program supports children and youth affected by trauma with summer camp and year-round mentorship.

Are services available in Spanish or Arabic?

Yes. Crisis House serves a diverse community and can assist Spanish- and Arabic-speaking individuals. This website is also available in Spanish and Arabic.

Where is Crisis House located?

Crisis House is located at 9550 Cuyamaca Street, Suite 101, Santee, CA 92071, serving Santee and the surrounding East County San Diego communities.

What services does Crisis House provide for clients?

For individuals and families enrolled in our programs, services may include (depending on eligibility and program participation):

  • Crisis intervention
  • Emergency shelter referrals
  • Housing navigation and case management
  • Domestic violence support
  • Food and basic needs assistance
  • Benefits enrollment (CalFresh, Medi-Cal, and more)
  • Community resource referrals

For community members not enrolled in a program, we provide information and referrals to appropriate resources throughout San Diego County.

Getting Help

How do I access services at Crisis House?

Call (619) 444-1194, complete our contact form, or get referred through a partner agency such as 2-1-1 San Diego. Intake staff will assess your needs and connect you to the right services.

Is there a cost for services?

Most services through Crisis House and partner agencies are free for eligible individuals and families.

What should I bring to an assessment appointment?

If available, bring identification, proof of income, benefit documents, and any paperwork about your housing or current living situation. A lack of documents should not prevent you from seeking help.

How do I refer someone to Crisis House?

Partner agencies and community members can refer someone by calling (619) 444-1194 or using our contact form. Learn about our partners.

Supporting Crisis House

How can I volunteer?

You can volunteer by helping with events, packing hygiene kits, outreach, administrative support, and community engagement activities.

How can I donate?

Donations can include hygiene kits, non-perishable food, gift cards, or financial gifts that directly support clients in crisis. You can give online at any time.

What types of financial contributions does Crisis House accept?

We accept donor-advised funds (DAFs), cy pres awards, cash, check, online donations, in-kind donations, planned gifts, and more. For details, see العطاء المخطط or email kelcie@crisishouse.org.

Can my company partner with Crisis House?

Yes. Businesses can partner through sponsorships, employee volunteer days, donation drives, event support, and community impact initiatives.

Does Crisis House have a newsletter?

Yes. You can اشترك في نشرتنا الإخبارية to follow our work and upcoming events.


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