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This role plays a vital role in the overall success of our programs and organization, serving as the primary point of contact for the public. The responsibilities include warmly welcoming visitors in person and over the phone, effectively connecting them with essential resources within the organization and the community. Additionally, the position involves scheduling and conducting initial intakes, as well as screening and assessment interviews to assess program eligibility. The incumbent will leverage their talents and skills to execute various duties that contribute to the seamless operation of the agency and its programs.